Cookies Policy

This Cookies Policy explains how Winnerama Casino uses cookies and similar technologies when you visit or use its website. It describes what cookies are, the purposes they may serve, the choices available to you and how cookies relate to privacy. This policy should be read together with the applicable Privacy Policy and Terms and Conditions.

Winnerama Casino operates under a Curaçao gaming licence. The platform uses SSL encryption, firewalls, McAfee, Norton and PCI-certified payment gateways, two-factor authentication, and regular third-party audits to protect player accounts and transactions.

About cookies

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember certain information and support the delivery of online services. Some cookies are stored only for the duration of your browsing session, while others remain on your device for a longer period or until they are removed.

Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be linked with other information associated with your account, device or use of the website. Depending on the technology used, similar information may also be collected through software development kits, pixels, tags, local storage, log files and other tracking tools. In this policy, these technologies are referred to together as cookies unless a distinction is needed.

Winnerama Casino may use cookies and similar technologies to help the website function, protect accounts, understand how the website is used and improve the services offered to players in Australia. The specific cookies used may change as the website, technical systems, service providers or legal requirements change.

First-party and third-party cookies

First-party cookies are set by Winnerama Casino or by systems operating on its behalf. They may support account access, website settings and essential functionality. Third-party cookies are set by external service providers whose tools or content may be used on the website. These providers may process information in accordance with their own privacy notices and may change their technologies from time to time.

Types of cookies we may use

Strictly necessary cookies

These cookies are needed for core website functions. They may help maintain a secure session, support account sign-in, remember security preferences, process navigation between pages and provide access to features requested by you. They can also help detect unusual activity, protect the website from misuse and support compliance with age, identity and account security requirements. Because these cookies are necessary for the website or a requested service to operate, they may not be available for disabling through a cookie preference tool.

Functionality cookies

Functionality cookies help remember choices you make while using the website. For example, they may remember language, region, display settings or other preferences. These cookies can make your experience more consistent and reduce the need to repeat the same selections during future visits. If you reject these cookies, some preferences may not be retained and certain features may work less conveniently.

Performance and analytics cookies

Performance and analytics cookies help us understand how visitors use the website. They may provide information about pages viewed, links selected, time spent on pages, general navigation patterns, loading performance and technical errors. This information is generally analysed in an aggregated or pseudonymised form where practicable. It may be used to improve page design, content, stability, accessibility and the overall user experience.

Security and fraud-prevention technologies

Cookies and similar technologies may be used to identify suspicious activity, limit automated access, protect payment and account processes and support the prevention of fraud, collusion, abuse or other prohibited conduct. These technologies may collect information about a device, browser, network connection, session and interaction with the website. Some security technologies may be necessary and cannot be disabled without affecting access to services.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help measure campaigns, understand how visitors reach the website and present information that is more relevant to their interests. They may also help limit repeated advertisements and assess whether promotional content has been viewed or interacted with. Winnerama Casino does not use cookies to override responsible gambling safeguards or to encourage activity that is inconsistent with applicable laws, account controls or a player's stated preferences.

How we use information collected through cookies

Information obtained through cookies may be used for the following general purposes:

To operate, maintain and improve the website and its features.
To remember technical settings, preferences and information needed during a session.
To keep account, payment and other sensitive areas secure.
To identify, investigate and prevent fraud, unauthorised access, money laundering, cyberattacks and other unlawful or prohibited activity.
To understand website traffic, performance and user behaviour in order to improve services.
To measure the effectiveness of communications, advertising and promotional activity where applicable.
To meet legal, regulatory, responsible gambling, security and record-keeping obligations.
To respond to requests, resolve technical issues and support customer service.

The information collected may include an internet protocol address, browser type, device type, operating system, general location information, referring website, pages visited, dates and times of access, interaction data and cookie preferences. The information collected will depend on the technology used and your settings. We aim to collect and use information for appropriate purposes and in a way that is consistent with applicable privacy obligations.

Cookies may also help us recognise whether a device has previously accessed the website. This does not necessarily mean that we can identify the individual using the device. If you log in, create an account or otherwise provide information, cookie data may be associated with that activity where reasonably necessary for the purposes described in this policy or the Privacy Policy.

Your choices and managing cookies

When you first visit the website, you may be shown a cookie banner or preference tool. Where available, this tool allows you to accept optional cookies, reject optional cookies or select categories of cookies. Your choices may be stored so that the preference tool does not appear on every visit. You can usually revisit or change your choices through the cookie settings available on the website.

You can also manage cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block all cookies, block third-party cookies or receive a notification before a cookie is stored. The steps vary between browsers and devices, so you should consult the relevant browser's help information for instructions.

Disabling or deleting cookies may affect your experience. Some pages or functions may not operate correctly, account sessions may not be maintained, preferences may be lost and security checks may need to be repeated. Strictly necessary cookies may continue to operate because they are required for essential website functions. Blocking cookies does not necessarily delete information that was collected before the change was made.

Cookie controls are generally device and browser specific. If you use more than one device, browser or profile, you may need to set your preferences separately in each environment. Clearing browser data may also remove your cookie preference and cause the preference tool to appear again.

Do not track signals

Some browsers and devices offer a Do Not Track setting or similar signal. Because there is no consistent industry standard for interpreting these signals, the website may not respond to every such setting. Where available, the cookie preference tool and browser controls remain the practical ways to manage optional cookies.

Third parties, privacy and policy changes

Winnerama Casino may use service providers to support website hosting, analytics, security, payments, communications, customer support and other business functions. These providers may use cookies or similar technologies on our behalf, or may process information collected through their tools. Their access should be limited to what is reasonably required for the services they provide, subject to applicable arrangements and legal obligations.

Third-party websites, applications, payment services and social media features may have their own cookies and privacy practices. This policy does not control technologies placed by websites or services that are not operated by Winnerama Casino. You should review the relevant third party's information before using those services or providing information to them.

Cookie information may be handled in Australia or in another country where Winnerama Casino, its service providers or technology partners operate. Any handling of personal information will be subject to the applicable Privacy Policy and relevant privacy requirements. The collection and use of information may also be affected by legal requests, regulatory requirements, security needs and responsible gambling obligations.

We may update this Cookies Policy when our website, technologies, services or legal obligations change. An updated version will be made available on the website and may include a revised date or other notice. You should check this page periodically to remain informed about how cookies are used. Continuing to use the website after an update may indicate that you have read the revised policy, but any consent required for optional cookies will be requested through the available preference controls.

Questions and privacy requests

If you have a question about this Cookies Policy, your cookie choices or the handling of personal information, please use the contact or support options published on the Winnerama Casino website. Do not include unnecessary sensitive information in a general enquiry. Requests relating to personal information may be subject to identity verification, legal requirements and the procedures described in the Privacy Policy.